ALPACA MULY

Short-term personal loans you apply for, follow and repay from your phone — no branch, no queue, no paperwork to post.

  • Apply from your phone
  • No branch visit
  • Repay in instalments

What the app actually does

An application that fits in a coffee break

You fill in who you are, what you need and when you can pay it back. No printed forms, no scanned bank statements sent by email.

Money to your own bank account

If your application goes through, the amount is transferred to the account in your name — not to a card you have to collect or a voucher you have to spend.

Your limit, visible before you ask

Open the app and see what you could borrow today. Checking the limit is not the same as applying, and it does not commit you to anything.

Repayment split into instalments

Pick a schedule that lines up with when you get paid. Every instalment, its date and its amount are written out before you agree to anything.

The status, without phoning anyone

Submitted, under review, approved, transferred, repaid — each stage shows in the app, with the next date on the home screen.

Answers in plain words

Ask a question and you get a reply written by a person, in the same language you asked it in. No scripts, no small print read out at you.

What people ask us for

Four things, named the way customers name them. What you are offered depends on your application and the checks behind it.

Most asked for

First loan

A small, short loan for someone using ALPACA MULY for the first time.

  • Application finished in the app
  • Decision sent to your phone
  • Transfer to your own bank account
  • One clear repayment date

Instalment plan

The same loan, repaid in several parts instead of one.

  • Schedule set before you sign
  • Dates you choose around payday
  • Every instalment listed in the app
  • Reminder before each one

Repeat loan

For customers who have repaid before and already have a profile with us.

  • Details already on file
  • Shorter application
  • Limit shown up front
  • Same account, same schedule style

Limit check

A look at what you could borrow, without starting an application.

  • Free to open any time
  • No commitment to borrow
  • Updates as you repay
  • Nothing sent to your bank

Amounts, terms and costs are set by your application and the checks we run. Nothing is agreed until you have read the full terms in the app and accepted them. Borrowing costs money — only take what you can repay.

How a loan goes, start to finish

  1. Tell us what you need

    Amount, how long for, and the basics about you. It is a form, not an interview.

  2. We run the checks

    Identity and affordability, the ordinary ones any lender runs. You stay in the app while it happens.

  3. Read the terms first

    Cost, dates and every instalment are shown in full before you accept. If it does not suit you, you close the app and nothing happens.

  4. Money to your account

    Once you accept, the transfer goes to the bank account in your name and the status updates on your home screen.

  5. Repay from the app

    Each instalment shows with its date. Pay early if you want to — the app shows what that changes before you confirm.

What customers tell us

★★★★★
The part I liked was seeing every instalment written out before I agreed. I knew exactly what I was signing up to.
Marta
★★★★☆
Applied on my phone during a lunch break. The status kept updating so I never had to ring anyone to ask where it was.
Dan
★★★★★
I asked a question about changing my payment date and got a normal, human answer back. Not a template.
Priya

Ask us before you apply

Not sure which option fits, or want something explained in plain words first? Leave your name and we will come back to you.

  • A person from our customer team reads it — not a bot.
  • We reply by email, so you can read it when it suits you.
  • First thing we do is ask what you need the loan for and when you could repay it.